As part of an extensive digitalization project, a retail company will be relying heavily on the Microsoft Azure Cloud in future. The aim is to gain broader access to technologies, establish more transparent cost structures within the company and become less dependent on local data centers. Due to different levels of knowledge within the company, a central cloud competence center is to be defined and established in order to empower individual teams and business units.
TEAL supports the customer in the coordination and overarching planning for the central competence center. The first step was to determine the needs of the internal customers and to ascertain their level of knowledge. Services must be established in order to automatically develop deployable infrastructure-as-code services, an internal consulting and onboarding team must be set up to ensure a secure and simple start in Azure and a connectivity team must be implemented for the standardization and operation of network services. All operational tasks must be largely automated and handed over to an external provider.
Together with the customer, TEAL developed an appropriate operating model including all associated processes and standards. These were tested, improved and introduced as part of a hypercar. Operational tasks were outsourced to an external service provider where possible and appropriate.